The CloserAI Refund Policy

This Refund Policy applies to all purchases of CloserAI subscriptions.

Limited Refund Window

We offer a thirty-day money-back guarantee on all CloserAI subscriptions. This means you can request a full refund within thirty (30) day of your purchase, excluding any processing fees, provided your request meets our refund policy guidelines.

Acceptable Reasons for Refunds

We will grant a full refund if:

• You experience a technical issue that prevents you from using CloserAI as intended and our support team is unable to resolve it within a reasonable timeframe.
• You accidentally purchase a subscription and can demonstrate this error (e.g., duplicate purchase).
• We reserve the right to deny refunds if we believe the request is abusive or violates our Terms of Service.

How to Request a Refund

To request a refund, please contact our Support Team at support@stockknowledge.org within the thirty-day window.

In your request, please specify the reason for your refund request and include any relevant information (e.g., screenshots, error messages, order confirmation email).

Processing Refunds

Once we receive your refund request, we will review it within 5-10 business days.

If your request is approved, your refund will be issued to the original payment method used for the purchase. Please be aware that it may take up to 30 days or longer to receive your refund due to investigation of the case.

Prorated Refunds for Unused Subscriptions

Refunds for unused portions of your subscription may be available upon request after the thirty-day window. We will deduct any prorated fees based on your usage during the subscription period.

Changes to this Refund Policy

We reserve the right to modify this Refund Policy at any time. We will post any changes on our website and notify you by email if applicable.

Contact Us

If you have any questions about these Terms, please contact us at support@stockknowledge.org.