Privacy Policy

Introduction

This Privacy Policy explains how The CloserAI, a service developed by Stock Knowledge, collects, uses, discloses, and processes your personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations (IRR). This Policy applies when you use our website and other places where The CloserAI acts as a data controller and link to this Privacy Policy (for example, when you interact with The CloserAI interface).

This Privacy Policy also describes your privacy rights under the DPA. More information about your rights, and how to exercise them, is set out in the "Rights and Choices" section.

1. Collection of Personal Data

We collect the following categories of personal data, categorized as "Personal Information" and " Sensitive Personal Information" under the DPA:

• Personal Information:
  • Identity and Contact Data: We collect identifiers, such as your name and email address, when you sign up for a The CloserAI account.
  • Device and Connection Information: We collect certain technical data about your device and connection when you use The CloserAI. This includes information such as your device type, operating system information, IP address, and information about how you use The CloserAI.
  • Usage Information: We collect information about your use of The CloserAI, such as the dates and times of access, and information about the links you click and pages you view.
• Sensitive Personal Information (if applicable):
  • Inputs and Outputs: Our AI service allows you to submit documents and other materials ("Prompts") for processing. The CloserAI will generate responses ("Outputs") based on your Prompts.If your Prompts contain information that qualifies as sensitive personal information under the DPA (e.g., information about race, religion, health, etc.), we will collect that information. This information may also be reproduced in your Outputs.

2. Uses of Personal Data and our Legal Bases

We will only process your personal data in accordance with the DPA and for the purposes outlined in this Privacy Policy. We rely on the following legal bases for processing your data:

• Consent: You expressly consent to the collection and processing of your personal data, including sensitive personal information, when you create a The CloserAI account and agree to this Privacy Policy. You can withdraw your consent at any time.
• Contract: Where we need it to perform a contract with you. For example, we process Identity and Contact Data and Inputs and Outputs to provide The CloserAI service to you.
• Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and rights do not override our interests. Our legitimate interests include:
  • Providing, maintaining and improving The CloserAI service;
  • Detecting, preventing and enforcing violations of our terms of service; and
  • Protecting our rights and the rights of others.

We use your personal data for the following purposes:

Our Commitment to Data Privacy:

We strive to use your Inputs and Outputs responsibly. We will not use them for training our models without your explicit consent. If your Inputs contain Sensitive Personal Information, we will never use them for training under any circumstances.

While we implement robust security measures, no system is foolproof. In the unlikely event of a system error that might compromise data, we cannot be held liable. However, we are committed to transparency and will promptly investigate any such incident.

For any concerns or inquiries about system errors, please contact our support team at support@stockknowledge.org.

3. How We Disclose Personal Data

We may disclose your personal data to third-party service providers who help us deliver The CloserAI service. We will only disclose personal data to these providers for the purposes described in this Privacy Policy and under a written contract that ensures the protection of your personal data.

We will only disclose your personal data in accordance with the DPA and GDPR. Here are the circumstances under which we may disclose your data:

• To Third-Party Service Providers: We may disclose your personal data to third-party service providers who help us deliver The CloserAI service. These providers are bound by contractual obligations to protect the confidentiality and security of your personal data and to use it only for the purposes we have specified.
• Legal and Regulatory Requirements: We may disclose your personal data if we are required to do so by law or regulation, or in response to a valid subpoena, court order, government investigation, or other legal process.
• Merger or Acquisition: In the event of a merger, acquisition, or other business transaction, we may disclose your personal data to the successor or acquiring party, provided that the party agrees to comply with the terms of this Privacy Policy.
• Protecting Our Rights and the Rights of Others: We may disclose your personal data to protect our rights, property, or safety, or the rights, property, or safety of others. This includes protecting against fraud, illegal activity, or other misconduct.

We will always strive to minimize the amount of personal data we disclose and will only disclose it to third parties who have a legitimate need to access it.

4. Rights and Choices

Under the DPA, you have the following rights regarding your personal data:

• Right to be informed: You have the right to be informed about the collection, use, and disclosure of your personal data. This Privacy Policy is intended to fulfill this right.
• Right to access: You have the right to access a copy of your personal data that we hold. You can request a copy of your personal data by contacting us at support@stockknowledge.org.
• Right to rectification: You have the right to request that we rectify any inaccurate or incomplete personal data we hold about you. You can request a rectification of your personal data by contacting us at support@stockknowledge.org.
• Right to erasure or blocking: You have the right to request that we erase or block your personal data, unless we have a compelling legitimate reason to continue processing it. You can request erasure or blocking of your personal data by contacting us at support@stockknowledge.org.
• Right to object: You have the right to object to the processing of your personal data on grounds relating to your particular situation. You can object to the processing of your personal data by contacting us at support@stockknowledge.org.
• Right to restrict processing: You have the right to request that we restrict the processing of your personal data. This means that we can only store your personal data, but not use it further. You can request restriction of processing of your personal data by contacting us at support@stockknowledge.org.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller. You can request data portability of your personal data by contacting us at support@stockknowledge.org.
• Right to withdraw consent: You have the right to withdraw your consent to the processing of your personal data at any time. You can withdraw your consent by contacting us at support@stockknowledge.org.

Data Deletion

We respect your right to control your data. You can request deletion of your data and files associated with your account at any time. To initiate this process, please contact us at support@stockknowledge.org with the subject line "Data Deletion Request." We will process your request within a reasonable timeframe, in accordance with applicable laws.

Please note: There may be circumstances where we are required by law to retain certain data for a specific period. In such cases, we will securely store your data and restrict access until the retention period is over.

We will respond to your requests within a reasonable timeframe, as defined by the DPA.

To exercise any of these rights, or if you have any questions or concerns about our privacy practices, please contact us at legal@stockknowledge.org.

Please note that some of these rights may be limited under the DPA or GDPR. We will inform you of any limitations that apply to your request.